Car-Arrival-Progress, or CAP, is your personal web page for viewing the progress of your shipment. Once our staff acknowledges your payment (usually within a week), a link to your CAP will sent to you.

We do our best to ship your vehicle so that you receive it in a timely manner. The durations given below are from the designated Japanese port to your port of discharge. Please note that they are estimates based on our past experience and are not guaranteed.
Africa: approximately 4–6 weeks to travel from Japanese port to your port Georgia: approximately 5_6 weeks to travel from Japanese port to your port Caribbean: approximately 4–5 weeks to travel from Japanese port to your port Pacific Region: approximately 2 week to travel from Japanese port to your port South America: approximately 4-5 weeks to travel from Japanese port to your port

Please we shall provide you link called CAP to view the progress of your shipment.

yes, we can provide this information.

Please visit your CAP or tracking information to view the progress of your shipment.

Please use provided link CAP or tracking NO to view the progress of your shipment.

No, this is called transshipment. If you see two shipping vessels listed on your CAP or in online tracking information, your cargo will be loaded onto one vessel when departing from Japan and will be reloaded onto another prior to reaching its destination. This decision is made by the contracted shipping companies, and we, as exporters, do not have authority to intervene with their decisions.

Please note that transshipped cargo usually takes longer to travel from Japan to its final destination.

A PDF of your vehicle’s inspection certificate will be uploaded to your CAP link once it has been received from the inspection agency.

The information below is required to book a shipping vessel for your cargo. Please read the following carefully and provide us with all requested information. Most information is required by the contracted shipping companies; not NS Japan Auto LTD.

port of discharge: Your nearest port where the vessel will unload your cargo.

Vehicle Destination: Where the vehicle will actually be used. Please provide the name of the country where the vehicle will be registered for use.

Consignee: This is the vehicle’s “owner-to-be.” Please list the consignee’s full name as well as the “real” name shown on his/her passport or ID, full address (without any abbreviations), and phone number(s). To receive your B/L. from the shipping company, it is mandatory that all of the consignee's information above be provided.

Also, when providing us with your booking information, it is important to understand the following:

● Your booking will be delayed by the shipping company if the consignee’s full name and address are not provided. Complete information must be provided.
● The consignee’s name cannot have any spelling mistakes. Even the smallest error can be subject to a B/L. amendment, which may cost you additional fees and time.

Notify Party: This is the person that the shipping agent contacts to notify the confirmed arrival date of your vessel to the port.If you have a private clearing agent, you may list them here, though it is not mandatory as you do not need to declare a clearing agent on the B/L.. If you have not hired an agent, it is easiest to simply write in “Same as Consignee”.

DHL Delivery Address: This information is required so that we can mail your documents, including your B/L., by DHL courier. Please provide the full name of the recipient, full address (without any abbreviations), and phone number(s). Please be warned that incomplete information may delay the dispatch of your documents.

These changes are made by the contracted shipping companies and we, as exporters, do not have authority to intervene with their decisions.

While we understand your need to have an up-to-date ETA in order to arrange necessary travel plans, it is left blank on your CAP link because the contracted shipping company has not yet decided it. We kindly ask that you please wait. Please note that CAP link is designed to reflect the shipping company’s decisions directly and immediately. Your understanding and patience on this matter are highly appreciated.